Who we are
Our website address is: https://bevanprintworks.co.za. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly.
What Personal Data We Collect and Why We Collect It
When you purchase a print from our store, we collect the personal data you provide during the checkout process. This includes:
Account Information: If you choose to create an account, we store your username, password, and order history to make future checkouts faster and more convenient.
Billing & Shipping Information: Your name, physical address, email address, and phone number. We use this information strictly to process your order, arrange delivery with our courier partners, and send you important updates regarding your purchase.
Payment Processing
We do not store your credit card details or payment information on our servers. All payments are processed securely through our trusted third-party payment gateways (such as PayFast). These processors handle your payment data safely and use encrypted connections to ensure your financial information remains private.
Cookies
Our e-commerce platform uses cookies to ensure the site functions correctly and to improve your shopping experience:
Analytics: We may use anonymized tracking cookies to understand how visitors interact with our website, which helps us improve our store layout and product offerings.
Shopping Cart: We use cookies to keep track of the items you place in your cart while you browse other pages on our site.
Account Logins: If you log into your account, we will set a temporary cookie to determine if your browser accepts cookies, as well as login cookies to save your screen display choices and keep you logged in.
Who We Share Your Data With
We respect your privacy and never sell your personal information to third parties. We only share the minimum necessary data with trusted partners required to fulfill your order:
Payment Processors: Transaction details are shared securely with our payment gateways to authorize and complete your purchase.
Shipping & Courier Companies: We provide your name, shipping address, and phone number to our delivery partners so they can bring your artwork to your door.
How Long We Retain Your Data
For users who register on our website, we store the personal information provided in their user profile indefinitely so they can manage their order history. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
Order records (including billing and shipping details) are retained for administrative, tax, and legal purposes for a minimum of 5 years, as required by law.
What Rights You Have Over Your Data
If you have an account on this site or have placed an order, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, tax, or security purposes.